Full on-going technical support for any system hardware and software however small or large, via telephone, fax, e-mail and site visits.

Upgrade and Support Programmes (AMP)

Alchemy Software Annual Maintenance Programme entitles you to all maintenance releases and software upgrades for 12 months at no further charge, unlimited technical support via phone, fax and email for 12 months at no further charge.

Hardware Support provides for all labour, travel and parts in the event of a breakdown, excluding consumables items, toners, lamps, drums, glass.

Complete maintenance contracts or ad-hoc service are both catered for.